Rooftop result

Subaru of Columbia

subaruofcolumbia.com

Data state: healthy

Lead conversion

The Active cohort converted a greater share of users into leads during the Monday comparison.

Non-Active
1.72%
Active
3.52%
Relative lift
104.4%
Group median lift
55.8%

Experience signals

MetricNon-ActiveActive
Engagement87.0%85.4%
Bounce13.0%14.6%
Sessions per active user0.920.99
Average duration1m 59s3m 37s

PageSpeed on and off

Mobile off46

Mobile on76

Desktop off46

Desktop on96

Three practical next moves

highest impact

Ask your website provider which tracking tags and chat widgets are loading on every page. Remove any that are not generating leads or reporting you actively use.

Extra scripts slow down the page. Mobile shoppers feel the delay and leave before browsing inventory.

What to check
The homepage loads 16 instances of Autoleadstar, 6 instances of Matador, and 4 instances of ActivEngage, creating overlapping and redundant chat/lead generation widgets.
How to measure
Inventory tags, assign owners, and test one reversible deferral or consolidation at a time against performance and leads.
Difficulty: medium
medium impact

Request a mobile-optimized hero image from your website provider. Prioritize the single strongest vehicle photo above the fold. Confirm the inventory search bar is immediately visible without scrolling.

Mobile shoppers leave before they see vehicles or find the search bar. Reducing the hero gives them the inventory faster.

What to check
The homepage loads large images before shoppers can take action. Mobile visitors wait before seeing inventory or contact options.
How to measure
Compare mobile engagement and bounce rate for two weeks before and after the hero change.
Difficulty: low
lower impact

Remove or consolidate interstitial popups and overlays on the mobile site to ensure visitors can immediately access inventory search and primary CTAs without interruption.

Early overlays can obscure inventory and interrupt shoppers before intent is understood.

What to check
The homepage contains 58 instances of popups/modals/overlays, which can create a frustrating experience on small mobile screens by blocking content.
How to measure
Test delayed or intent-triggered presentation using close rate, inventory interaction, lead rate, and bounce.
Difficulty: medium

The Active cohort converted a greater share of users into leads during the Monday comparison.